Effective Date: September 27, 2024
Welcome to https://relaxedeyewear.com/ (the “Website”), operated by Maria Mirkovic, located at Ennemosergasse 30, Austria. These terms and conditions (“Terms”) govern your use of our website and services, including any purchases of products such as blue light blocking glasses for gamers (the “Products”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using our Website.
1. Company Information
Business Name: Maria Mirkovic
Address: Ennemosergasse 30, Austria
Email: [email protected]
2. Eligibility
To use this Website and purchase products, you must:
- Be at least 18 years old or have the consent of a legal guardian.
- Provide accurate, complete, and current information when creating an account or placing an order.
By using the Website, you represent and warrant that you meet these eligibility requirements.
3. Product Information
We sell blue light blocking glasses primarily targeted at gamers. We strive to provide accurate descriptions and images of our products, but slight variations may occur. We make no guarantee that:
- Colors, sizes, or product details will appear exactly as shown due to screen display differences.
- Products will fit perfectly, as sizing is provided as a guideline.
4. Pricing and Payment
All prices are displayed in Euros (EUR) unless otherwise stated. We reserve the right to change the prices of our products at any time without notice. Prices do not include shipping fees, taxes, or customs duties, which will be calculated at checkout.
We accept the following forms of payment:
- Credit/Debit Cards (Visa, MasterCard, etc.)
- PayPal
By providing payment information, you represent that the payment method is valid and you are authorized to use it. All payments are processed securely, and we do not store your financial information.
5. Orders and Acceptance
When you place an order on our Website, you will receive an email acknowledging receipt of your order. This does not constitute acceptance of your order. Acceptance occurs only when we dispatch the products to you. We reserve the right to cancel or refuse any order at our discretion, including for reasons such as:
- Unavailability of stock
- Errors in product pricing or description
- Suspicion of fraud or unauthorized transactions
If we cancel your order after payment, we will refund the amount paid.
6. Shipping and Delivery
We deliver our products globally. Shipping costs and delivery times are calculated at checkout based on your location.
- Processing Time: Orders are typically processed within 1-3 business days.
- Shipping Time: Delivery times vary depending on your location and the shipping method chosen at checkout.
We aim to deliver your order within the estimated time frame, but delays may occur due to external factors like customs clearance, weather conditions, or shipping carrier issues. We are not responsible for any such delays.
7. Returns, Refunds, and Exchanges
We offer a 30-day return policy. If you are not satisfied with your purchase, you may return the products within 30 days of receipt, provided they are in their original condition and packaging.
To initiate a return, please contact us at [email protected]. You will be responsible for return shipping costs unless the product is defective or we made an error in the order. Once we receive the returned item, we will inspect it and process your refund. Refunds will be issued to the original payment method within 7-10 business days.
- Exchanges: We currently do not offer direct exchanges. To exchange a product, you must return the original item and place a new order.
- Non-refundable Items: Gift cards and discounted products (with discounts above 15%) may not be eligible for refunds.
8. Intellectual Property
All content on this Website, including text, graphics, logos, images, videos, product descriptions, and software, is the exclusive property of Relaxed Eyewear or its licensors and is protected by intellectual property laws.
You may use the Website for personal and non-commercial purposes only. You are prohibited from copying, reproducing, distributing, modifying, or publicly displaying any content without our prior written consent.
9. User Accounts
You may create an account to access certain features of the Website, such as managing orders and receiving exclusive offers. When creating an account, you agree to:
- Provide accurate and complete information.
- Keep your login details confidential and secure.
- Notify us immediately of any unauthorized use of your account.
We reserve the right to terminate or suspend your account at our discretion for violations of these Terms or suspicious activities.
10. Limitation of Liability
To the maximum extent permitted by law, Relaxed Eyewear, its officers, directors, employees, and affiliates, shall not be liable for any indirect, incidental, punitive, or consequential damages, including but not limited to loss of profits, data, or use, arising out of or in connection with:
- The use or inability to use the Website or products.
- Delays or disruptions in services, including shipping delays.
- Unauthorized access to your account or personal data.
- Any other claims related to the purchase or use of our products.
In no event shall our total liability exceed the amount you paid for the product in question.
11. Disclaimer of Warranties
We provide our Website and products on an “as-is” and “as-available” basis, without warranties of any kind, whether express or implied. While we strive to ensure the accuracy and reliability of the content on our Website, we make no warranties:
- Regarding the availability, reliability, or accuracy of the Website.
- That the products will meet your expectations or requirements.
- That any defects in the Website or products will be corrected.
12. Indemnification
You agree to indemnify, defend, and hold harmless Relaxed Eyewear, its officers, directors, employees, agents, and affiliates, from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or related to:
- Your use or misuse of the Website or products.
- Your violation of these Terms.
- Any unauthorized activity or breach of account security.
13. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.
14. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of Austria, without regard to its conflict of law principles. Any disputes arising from these Terms or the use of our Website will be subject to the exclusive jurisdiction of the courts located in Austria.
15. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business practices, legal requirements, or other factors. When we make changes, we will update the “Effective Date” at the top of this page and notify you via the Website or email. By continuing to use the Website after such updates, you agree to be bound by the revised Terms.
16. Contact Us
If you have any questions about these Terms, please contact us:
Maria Mirkovic
Ennemosergasse 30, Austria
Email: [email protected]